Privacy Policy

Privacy Policy

Last updated: 26/02/2026

This Privacy Policy explains how Polaris Seven (“we”, “us”, “our”) collects, uses, and protects personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Polaris Seven is a trading name of Pavel Pankovs (sole trader).

Business address: Based in the United Kingdom

Email: info@polarisseven.co.uk

We are the data controller for the purposes of data protection law.

ICO registration number: [ZC099003]

2. Personal Data We Collect

We may collect:

  • name
  • email address
  • information you provide via enquiry forms or questionnaires
  • communication content (emails, messages, call notes)
  • basic technical data (for example, IP address and device/browser data)

We do not intentionally collect special category (sensitive) personal data. Please do not provide sensitive information unless we specifically request it.

3. How We Use Your Data

Your data is used to:

  • respond to enquiries
  • discuss requirements and provide services
  • prepare quotes, statements of work, and agreements
  • communicate during a project
  • issue invoices and keep accounting records
  • protect our business (for example, preventing fraud or abuse)

We do not use your data for marketing without your consent.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
  • Legitimate interests — for running and improving our business, responding to enquiries, and protecting our services, where those interests are not overridden by your rights
  • Legal obligation — for example, tax and accounting requirements
  • Consent — where required (for example, certain cookies or marketing)

5. Payments

Payments are processed securely by Stripe or another agreed payment provider. We do not store or process card details ourselves.

Payment providers act as independent controllers or processors depending on the context. Please refer to the provider’s privacy information for details.

6. Data Sharing & Service Providers

We do not sell or rent your personal data. We may share data with trusted service providers where necessary to run the website and deliver services, for example:

  • website hosting and delivery (for example, Vercel)
  • email services
  • payment processing (for example, Stripe)

These providers only receive the information necessary to perform their services and are expected to protect it.

7. International Transfers

Some of our service providers may process data outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law (for example, adequacy regulations or standard contractual clauses) where required.

8. Data Storage, Security & Retention

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

We keep personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. Typical retention periods may include keeping invoices and business records for several years to comply with tax requirements.

9. Your Rights

Depending on the circumstances, you have rights including:

  • access to your personal data
  • rectification (correction) of inaccurate data
  • erasure (deletion), in certain circumstances
  • restriction of processing, in certain circumstances
  • objection to processing based on legitimate interests
  • data portability, where applicable
  • withdrawal of consent (where processing is based on consent)

Requests can be sent to info@polarisseven.co.uk.

You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).

10. Cookies

The website may use essential cookies for basic functionality. Where non-essential cookies are used (for example, analytics), we will request consent where required.

Further details are provided in the Cookie Policy.

11. Changes

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

12. Contact

Pavel Pankovs (trading as Polaris Seven)

Business address: Based in the United Kingdom

Email: info@polarisseven.co.uk